Onboarding and initial audit
review of infrastructure, security, CWV, technical SEO and integration
IT support
for e-commerce
Ongoing technical support, SLAs and platform development, which scale alongside your business.
We ensure the maintenance, security and planned development of your e-commerce platform.
We take responsibility for the stability, performance and continuity of sales, from updates
and monitoring, through rapid incident response, to the implementation of the feature roadmap.
You always gain
Ongoing support & 24/7 monitoring
We keep a constant watch over the shop: availability, security, performance. We respond immediately, before any issues affect sales.
Rapid growth
We get straight to work on the project and deliver results straight away: quick fixes, short sprints, visible results.
Expert advice
An architect, UX/UI designer, senior developer and DevOps specialist at your service. Data-driven recommendations that genuinely boost conversion rates and average order value.
our process
From incident to roadmap
Stabilisation, monitoring and SLAs
urgent ‘blocking’ fixes, updates, hardening, configuration of alerts, communication channels
and response priorities
Development plan
quarterly KPI review, roadmap
and development sprints
Continuous improvements
A/B testing, performance optimisation, reducing technical debt
Mateusz Śliwka
CEO WEBLO
Example scope of routine maintenance work
- Updates and regression testing
- Organising plugins and dependencies
- Performance optimisations (front-end/back-end, databases)
- Security and backup reviews
- Integration maintenance (ERP/WMS/CRM/payments/logistics)
- Technical SEO and redirect management
- Feature development (checkout, promotions, search engine, PIM)
- Campaign preparation (load testing, scaling)
Our services
SLA packages
Essential
Consistent, reliable support
for your website.
for your website.
- Site-wide updates at least twice a month,
- availability monitoring,
- technical support from the server room
- (backups, optimisation)
Ideal when you need regular updates and basic support without extensive development.
Enterprise
includes a dedicated account manager and ongoing communication via Slack/Chat (always available to your team)
The package also includes:
- 5 hours per month for simple ad-hoc tasks
- or the implementation of simple custom features
Ideal when priority support and the rapid implementation of minor changes are key.
Custom
personal package
We can take on the role of an entire IT department:
- ongoing development of landing pages
- technical helpdesk,
- implementation of new features within an allocated hours pool
- 24/7 on-call service with immediate response
We tailor the scope to the needs
of your organisation.
personalised quote
of your organisation.
personalised quote
FAQ
Yes — we’ll start with an audit, a stabilisation plan and a clean-up.
Yes — we take into account currencies, taxes, integrations and campaign traffic.
Yes — every package includes development hours and a quarterly roadmap.