BOCCO

Industry: Bathroom fittings and fixtures

Scope of work: implementation of a B2C shop

Challenge

Development of a sophisticated premium e-commerce platform

The need to create a platform for a wide range of products (taps, ceramics, interior fittings) that would reflect the high standards and elegance of the BOCCO brand.

Integration of key business processes

The platform had to integrate the front-end with the management systems (OMS) and Subiekt, as well as implement an internal CRM for the BOCCO team and advanced B2B modules.

There is a need for dedicated support for architects

A key factor was the creation of a dedicated Architect Panel, complete with a unique loyalty scheme, to support this strategically important customer group.

Our approach

Bespoke UX/UI consultancy and premium architecture

We carried out a comprehensive UX/UI consultation, designing a platform architecture that combines sales effectiveness with an elegant, architectural design.

Full integration with OMS and Subiekt, and implementation of CRM

We have ensured seamless and stable integration with the OMS system, and through it with Subiekt, and have developed a built-in CRM system for customer relationship management.

B2B modules, Architect’s Panel and Configurators

We have implemented advanced B2B modules, created a dedicated Architect Panel featuring loyalty schemes, and developed comprehensive product configurators to streamline the selection process.

about working with us

“Our platform is precise and designed with attention to detail. We have been provided with a sophisticated platform that is as refined and elegant as our products. The system not only automates B2B sales and supports architects, but also fully integrates processes, giving us control over our business.”

— The BOCCO Management Board

Mateusz Śliwka

CEO WEBLO

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Results

A comprehensive,
integrated
e-commerce system
The BOCCO brand has developed a cohesive sales and marketing system that serves as a hub for processes, inspiration and sales.
Streamlined processes
B2B
and the Architect’s Panel
The implementation of the B2B and CRM modules, as well as the dedicated Architect Panel, has improved the quality of service and boosted the loyalty of key partners.
Full integration
with management systems
A stable connection with OMS and Subiekt ensures that data, stock levels and prices are kept up to date, thereby minimising operational errors.
Better conversion rates thanks to
and configurators
Comprehensive inspiration pages and intuitive configurators help customers make informed purchasing decisions, thereby boosting sales effectiveness.

Key distinguishing features

Architect's panel with a loyalty scheme

An ecosystem that supports and rewards collaboration with industry experts.

Built-in CRM and integration with the infrastructure

Full integration of the front-end with the back-office systems (OMS/Subiekt) and a CRM tool that centralises customer relationship management.

Product configurators and user-friendly UX

Solutions designed to simplify the complex process of choosing premium products, combined with a high standard of user experience that reflects the brand’s quality.